Consulting

Services - Consulting

Microarray Manufacturing Consulting Services
Get direct and practical “how to” information from the worlds leader of tools, kits and reagents used in microarray manufacturing. Learn the fundamentals and principles that determine how microarray manufacturing tools and techniques are used and interpreted. These can be formally presented in detail in lecture and also transferred during the real world troubleshooting of your specific system and problem(s).

Generating reliable microarray data starts with good manufacturing practices. The elements to control are the printing technology, robotics, surface chemistry and environment. There are many things that can go wrong within each of these areas and we can quickly examine these parameters on-site, make accurate assessments, troubleshoot and solve problems. Our consulting services are not just about how to properly use TeleChem’s patented micro spotting devices. One 8-hour day is typically enough time to comb through any manufacturing setup in detail, make optimizations to solve and/or recommend solutions for critical manufacturing problems.

Technical Support
Technical support for all of TeleChem's products and service are free by telephone, fax and email. Our vendor independent consulting services are performed on-site through formal presentations, lecture, question and answer periods, and/or hands-on troubleshooting. Prior to any on-site visit, a strategy will be formulated with TeleChem and the client to maximize the consultation interaction.

On-site Consulting Principals and Approach
1. Scientifically and empirically based

2. Uses common vocabulary and standard procedures & protocols, allowing ideas, information and technology to be transferred.

3. Presented in an objective, vendor independent manner.

1. Scientifically Based Analysis
Our scientific understanding of microarray manufacturing practices has grown dramatically over the last 7 years. Through our own efforts in implementing the key technologies needed to make high quality microarrays, we can transfer the theoretical and practical information needed to solve microarray-manufacturing problems.

2. Standard Procedures
Our consulting services provide an organized, efficient approach to solving microarray-manufacturing problems. We use a simple to understand vocabulary concepts, consistent protocols including standards to achieve the most out of your microarray manufacturing system.

3. Objective Vendor Independent Approach
Our goal is to be as vendor independent as possible. Not all consulting customers are users of TeleChem / arrayit.com products and services. That is okay; we will still apply our knowledge to your critical issues, troubleshoot your problems and get your microarray manufacturing to its highest level possible. Product recommendations outside the company are often made to solve critical problems.

How to Establish a Consulting Engagement
Contact Todd Martinsky by phone at 408-744-1331 or by email at todd@arrayit.com. A free, no obligation dialogue and evaluation of your current situation will be discussed. You may think you need consulting and our free technical support by phone and email will perhaps solve the problem. If it is determined that an on-site visit is either desired and/or necessary, then the scope of an engagement will be mutually agreed upon and a visit will be scheduled. On-site consulting services can include lecture, hands on troubleshooting or both.

Todd Martinsky is a founder of TeleChem International, Inc. , and NGS-ArrayIt, Inc. Todd has extensive experience in microarray technology with an emphasis on manufacturing. Todd has authored scientific documents and has become an internationally recognized lecturer, writer, consultant and teacher.

In addition to providing consulting services, Todd has spearheaded TeleChem’s product technical support since 1997. Customers of ArrayIt Brand Products include: Agilent, City of Hope, FDA, GeneMachines, Genicon Sciences, Genomic Solutions, Glaxo, Harvard, Lawrence Livermore Labs, Max Planck, MIT, MWG Biotech, NIH, Novartis, Perkin Elmer, Oak Ridge National Labs, Partners HealthCare, UCLA, Yale and many other private and public organizations world wide.

Prior to TeleChem Todd served as director of education and consulting at the Codd and Date Consulting Group. Todd worked directly with Dr. E.F. Codd, the father of Relational Database Management Systems and inventor of the Relational Model. Since founding TeleChem, Todd has been instrumental in developing the ArrayIt Brand product line, which includes sample preparation, surface chemistry, hybridization and environmental control products. Todd has led the company to play a significant role in the microarray industry. Along with his daily technical and business direction of the ArrayIt Brand Product line, Todd has established successful alliances with corporate partners in manufacturing, reagent, equipment and distribution. Todd is responsible for an educational outreach program that ensures that the broadly patented ArrayIt Brand Stealth Micro Spotting Device is applied in the field with optimal scientific and technological results. The Stealth Micro Spotting Device dominates as the most widely used microarray-manufacturing technology in the world.